Leasing Consultant

About This Role

This role involves maximizing property occupancy by generating traffic, networking, and providing exceptional customer service. The Leasing Consultant will process lease applications, coordinate marketing efforts, and maintain general office duties under the direction of the Community Manager.

Responsibilities

• Greet prospective residents and provide them with property tours
• Process lease applications and qualify residents
• Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
• Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks
• Maintain an up-to-date market study of primary competitors
• Provide high quality customer service to residents and prospective residents
• Effectively showcase the features and benefits of the apartments and communities
• Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
• Accurately prepare all lease-related documents
• Consistent and timely follow-up on all calls, emails, and site visits

Requirements

• 1-2 years of high-quality customer service experience
• Strong communication skills
• Professional and positive attitude
• Proficient in Microsoft Office Suite, Outlook
• Must be able to work weekends and have a reliable way to get to work

Qualifications

• College Degree preferred
• 1-2 years of high-quality customer service experience

Nice to Have

• Prior leasing & lease-up experience
• College Degree

Skills

* Required skills