Leasing Consultant

About This Role

This role is responsible for driving leasing efforts and managing day-to-day resident interactions for a luxury apartment community. The consultant will create exceptional experiences for new and existing residents while achieving leasing goals.

Responsibilities

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution
• Collect move-in related fees and ensure all paperwork and funds are properly handled
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs
• Maintain and manage the community waitlist, communicating updates with prospects as needed

Requirements

• High school diploma or equivalent
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions
• Strong computer literacy and the ability to learn new systems quickly

Qualifications

• High school diploma or equivalent
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.

Nice to Have

• Previous leasing and sales experience
• Experience in multifamily or student housing
• Familiarity with property management software such as Entrata, OneSite, or RealPage
• Intermediate proficiency in Microsoft Excel

Skills

* Required skills