IT Communications Analyst II

Centene Corporation $63,600 - $114,600
Full Time Mid Level 2+ years

Posted 1 month ago Expired

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About This Role

The IT Communications Analyst II ensures all IT communications, especially those involving change, are consistent, timely, and appropriate. This role focuses on automating communication processes leveraging AI, developing innovative solutions from intake to post-project metrics, and creating technical marketing materials.

Responsibilities

  • Manage overall communications related to technology change across business units and technology teams
  • Communicate and understand concerns related to technical change across business units
  • Translate complex change details into business-friendly, digestible information
  • Create IT communication content and secure required approval from senior management
  • Collaborate with change management and project teams to provide business, project, and IT improvement data to stakeholders
  • Build awareness and consensus among key stakeholders regarding change and internal technical marketing communication
  • Engage key stakeholders to include feedback in the plan on a continuous basis
  • Collaborate with other teams to create marketing materials supporting technology change

Requirements

  • 2-4 years of related experience
  • Highly computer literate with email, MS Office, and related business and communication tools
  • Intermediate ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Intermediate ability to work independently

Qualifications

  • Bachelor's degree
  • 2-4 years of related experience or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Nice to Have

  • Automation and innovation experience
  • Workflow Management (tip to toe process)
  • Dashboarding
  • Power BI
  • SharePoint workflow
  • Communications background
  • Healthcare experience
  • Knowledge of Project Management
  • Knowledge of Other Agile
  • Experience with multiple collaboration platforms and writing familiarity with multiple media platforms
  • Prosci certified and/or experience with the Prosci ADKAR model and methodology

Skills

Power BI * SharePoint * AI * MS Office * Agile * Project Management * Collaboration platforms * Prosci ADKAR model *

* Required skills

Benefits

Health Insurance
Stock purchase plans
401(k)
Tuition Reimbursement
Paid Time Off
Holidays
Workplace flexibility

About Centene Corporation

Centene is transforming the health of our communities, one person at a time, as a diversified, national organization.

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