Inventory Control Specialist I

About This Role

The Inventory Control Specialist I coordinates customer asset management programs, including service requests and work orders. This role involves reviewing data accuracy, performing audits, managing device check-ins/outs, and maintaining asset management systems to ensure efficient inventory control.

Responsibilities

• Coordinate customer asset management programs
• Initiate and complete service requests and work orders
• Review field information for accuracy before inputting data into the database
• Perform audits, both digital and physical, of customer-owned inventory
• Be responsible for device check-in/out and complete all necessary paperwork
• Track and manage assets
• Manage data input into the asset management system, including inventory and condition of infrastructure assets
• Collect additional and missed data related to inventory and asset condition
• Utilize computer applications to maintain records and analyze data
• Reclaim old devices upon removal from sites and either restock or pass them on for disposal
• Operate equipment to properly handle materials being received, issued, stocked, and picked

Requirements

• High School Diploma
• 1-2 years of experience
• Excellent customer service skills
• Proficiency with Microsoft Office
• Proficiency with database software
• Solid Excel knowledge
• Solid Outlook knowledge
• Ability to run basic queries
• Ability to manage ticket queue and meet SLAs
• Ability to communicate effectively both verbally and in writing
• Ability to take appropriate actions to mitigate downtime and troubleshoot internal customer issues

Qualifications

• High School Diploma required
• 1-2 Years of Experience

Nice to Have

• Documentation skills

Skills

* Required skills