Installer Fiber Technician

About This Role

Install fiber optic components for integrated digital TV, high-speed internet, and voice services for residential customers. This role involves connecting fiber jumpers, running wiring, and configuring customer equipment.

Responsibilities

• Connect fiber optic jumpers and drops (aerial, buried, and plenum)
• Run temporary fiber drops ensuring public safety
• Splice fiber drop connectors
• Install ONT and power supplies
• Run or reuse COAX or CAT5 wiring, including burying up to 50 ft.
• Verify service functionality after installation
• Install Internet hubs and routers, utilizing MOCA technology as needed
• Configure customer-owned computers and educate customers on Internet access
• Run COAX cable to TV boxes and CAT5E cable from routers to network interface modules
• Take DB loss readings and initialize set-top boxes for activation
• Program remote controls and educate customers on video products

Requirements

• Valid state driver’s license and non-negligent driving record
• Ability to lift and move up to 100 lbs.
• Ability to work flexible hours, including weekends and holidays
• Pass a pre-employment background check and drug/alcohol screen
• Ability to visually perceive differences in wire and cable colors
• Ability to complete on-the-job and/or classroom training
• Ability to be “on call” and “on standby”
• Knowledge of computer operating systems (MS 98SE, 2000, XP and above)
• Experience cabling various electronic components (modems, routers, TVs)
• Experience working with CAT 5 and COAX wiring
• Ability to provide efficient, quality customer service
• Knowledge of basic electricity as it relates to telecommunications
• Working knowledge of hand and power tools
• Ability to work independently and in a team
• Ability to perform job activities outdoors in different weather conditions
• Employee’s weight and tools combined may not exceed 280-pound limit when working aloft

Skills

* Required skills