Inpatient Unit Clerk I (Temp)

About This Role

The Inpatient Unit Clerk I is reｓponsible for admitting, transferring, and discharging patients, providing excellent customer service, and processing physician's orders in various inpatient units. This role supports nursing staff by coordinating appointments, procuring supplies, and managing patient information to ensure smooth unit operations.

Responsibilities

• Admit, transfer, and discharge patients on various inpatient units.
• Provide excellent customer service to patients, visitors, and staff.
• Process patient admission and discharge, and distribute necessary documentation.
• Answer patient calls in a professional manner.
• Process physician's orders and referrals timely.
• Respond to emergent situations in a calm, correct, and professional manner.
• Record and coordinate patient appointments and tests accurately.
• Procure supplies, equipment, and services for patients.
• Maintain census information on paper and virtually, including programming nurses to assigned phones.
• Facilitate patient transportation.
• Assist in communication between nursing staff and other departments to schedule in-stay appointments.
• Promptly order STAT EKGs, Blood Products, Portable X-Ray, etc.
• Maintain an accurate visitor list.
• Assist with coordination of patient pick-up upon discharge.

Requirements

• Customer service experience
• Demonstrated excellent interpersonal and problem-solving skills
• Multitasking ability
• Ability to maintain accuracy working with very detailed material
• Adaptable to change
• Data entry or computer experience
• Excellent attendance

Qualifications

• Entry level with customer service and data entry experience. Previous experience as an inpatient clerk in a medical setting is desired.

Nice to Have

• Considerable knowledge of medical terminology
• Knowledge of Hospital policies and procedures
• Previous experience as an inpatient clerk in a medical setting
• Previous MiChart experience
• Time Management skills

Skills

* Required skills

Benefits