HR Specialist

About This Role

As an HR Specialist Level I at Blue Origin, you will support critical HR systems, processing service tickets, collaborating with cross-functional teams, and implementing new technologies while delivering exceptional customer service to employees.

Responsibilities

• Process and maintain training documentation, ensuring accuracy and proper formatting before database entry
• Identify and resolve documentation discrepancies with attention to detail
• Manage digital training records, following data entry best practices and conducting regular database audits
• Facilitate training sessions with cross-functional administrators and instructors on best practices and governance policies
• Complete business processes in the HRIS platform to support the employee population
• Create detailed work instructions and publish knowledge base articles
• Assist in testing and deployment of new learning platforms and tools
• Process and complete assigned service requests according to defined service level agreements
• Identify process enhancement opportunities and contribute to the implementation of solutions

Requirements

• 1-3 years' experience with Learning Management Systems and/or HRIS platforms
• Strong attention to detail and technical aptitude
• Demonstrated ability to multitask and overcome obstacles with innovative solutions
• Understanding of business goals and ability to recommend new tools or processes for continuous improvement
• Excellent customer service orientation and communication skills
• Ability to communicate effectively with both technical and functional audiences
• Adaptability to work in a rapidly changing and complex environment

Qualifications

• 1-3 years' experience with Learning Management Systems and/or HRIS platforms

Nice to Have

• Experience with Cornerstone LMS platform
• Experience with Workday HRIS platform
• Familiarity with Jira or ServiceNow ticketing systems

Skills

* Required skills

Benefits