HR Business Partner

About This Role

Serve as a strategic HR partner at In-N-Out Burger, providing value-added HR services, resolving Associate relations issues, and offering HR policy guidance and interpretation to support a large hourly workforce.

Responsibilities

• Serve as a trusted advisor to leaders on HR issues including coaching, performance management, and conflict resolution
• Conduct internal investigations on workplace situations, documenting findings and focusing on issue resolution
• Partner with managers on the development and implementation of corrective action and performance improvement plans
• Interpret HR policies and procedures, ensuring compliance with company policies and legal requirements
• Provide analysis and recommend action on specific HR issues to managers and associates
• Apply knowledge of progressive HR practices and key trends to address business issues related to training, engagement, staffing, and retention
• Contribute to the development and facilitation of training seminars for leaders on various HR topics
• Utilize company HCM systems to provide management with valid and actionable HR data, KPIs, and dashboards
• Consult with Compensation on company philosophy for merit and promotion processes, and support Performance Appraisal process
• Engage in other associate relations duties and complete HR projects as needed

Requirements

• Bachelor’s degree or equivalent experience
• 2-6+ years of Human Resources and Associate Relations experience with large hourly workforces
• Experience applying various state labor laws
• Strong customer service skills and ability to build trusting partnerships
• Demonstrated ability to invoke change by influencing rather than directing management
• Ability to strategically analyze data and examine issues
• Associate relations, employment law, compensation, performance management, and recruitment skills
• Professional and confidential in all interactions with proven coaching and conflict resolution skills
• Excellent verbal/written communication and presentation skills
• Outstanding organizational skills, including prioritizing and meeting deadlines in a fast-paced environment

Qualifications

• Bachelor’s degree required; advanced degree preferred. Equivalent experience may substitute for the degree requirement.
• 2-6+ years of Human Resources and Associate Relations experience working with large hourly workforces and applying various states labor laws

Nice to Have

• Advanced degree
• Experience gained in multi-site foodservice or retail environments
• Bilingual (English-Spanish)
• HR Certification (SHRM/PHR)

Skills

* Required skills

Benefits

Certifications