Housekeeping Supervisor (TEMP)

About This Role

Supervise housekeeping staff to maintain a clean, safe, and aseptic environment in assigned areas, ensuring staff productivity, proper payroll processing, and adherence to safety and regulatory requirements.

Responsibilities

• Supervise employees while maintaining a clean, safe, aseptic environment in assigned areas
• Ensure that payroll is processed accurately and in a timely manner by entering time, monitoring timesheets, and approving time for staff
• Drive staff productivity to meet target turnaround times and appraise employee efficiency
• Participate in recruitment and staff selection process
• Onboard new staff members
• Provide ongoing training and support to staff
• Assign work areas and/or project duties
• Collaborate with peers throughout Michigan Medicine to plan and execute projects
• Attend and participate in department staff meetings, professional development, and training courses
• Lead, motivate, and mentor staff
• Participate in quality management and patient satisfaction program
• Manage equipment allocation, usage, and condition ensuring that all equipment is always clean and professional in appearance
• Manage staff utilization to budget
• Conduct performance evaluations and check-ins
• Handle employee discipline and employee complaints/grievances when necessary
• Implement and verify compliance with safety and regulatory requirements and governing bodies
• Oversee service recovery efforts

Requirements

• Leadership experience in a healthcare, janitorial, military, hospitality or other customer service related field or setting
• Excellent employee relations track record
• Communication, analytical and problem resolution skills
• Basic understanding of financial management practices
• Personal computer utilization skills

Qualifications

• Leadership experience in a healthcare, janitorial, military, hospitality or other customer service related field or setting.

Nice to Have

• 1-5 years of supervisor experience in a hospital or hospitality setting or military
• Experience with JCAHO audit process
• Some knowledge of LEAN Value initiatives
• Hospital Environmental Services quality assurance experience
• Knowledge of University policies and procedures