Guest Service Agent

Peachtree Group Hospitality Management Muscatine, IA

Part Time Entry Level

Posted 1 week ago

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About This Role

Guest Service Agents are responsible for processing check-ins/outs, managing payments, and assisting guests with reservations and requests. This role focuses on providing exceptional service by anticipating guest needs and implementing creative solutions.

Responsibilities

Process check-ins/outs
Secure payment
Verify and adjust billing
Assist guests with reservations and requests
Anticipate guest needs and exceed expectations
Implement creative solutions to provide exceptional service
Comply with brand standards

Benefits

Dental Insurance

Paid Time Off

Medical Insurance

Vision Insurance

Paid Holidays

Employee Assistance Program

Life Insurance

Disability Insurance

401(k) retirement match

About Peachtree Group Hospitality Management

Hospitality

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