GTM Operations Analyst

About This Role

This GTM Operations Analyst will support the newly structured Revenue Operations team, specifically within the Deal Desk & Commissions pillar. The role focuses on ensuring accurate and timely execution of sales processes, contract administration, and compensation calculations, directly supporting GTM functions and driving revenue recognition integrity.

Responsibilities

• Assist the Deal Desk Manager with the review, approval, and processing of standard sales contracts, quotes, and order forms to ensure compliance with company policies and pricing guidelines
• Ensure all final deal details, including pricing, products, and terms, are accurately reflected and maintained within the Salesforce CRM and related financial systems
• Assist in maintaining and updating internal documentation for standard deal structures, pricing rules, and approval workflows
• Act as the first point of contact for routine sales team inquiries regarding contract status, standard pricing, and approval routing
• Support the GTM Operations Manager in validating sales data and key performance indicators used for commission calculations, ensuring data accuracy across various GTM systems
• Assist with the monthly and quarterly commission calculation process, including processing inputs and generating output reports for review
• Generate and distribute standard compensation statements and reports to sales personnel
• Assist with ad-hoc reporting and analysis related to GTM performance, sales cycle metrics, and pipeline health
• Support the overall GTM Operations team on minor administrative tasks and data cleanup projects within Salesforce

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field, OR 1-2 years of experience in an administrative or data-heavy role
• Proficiency with Microsoft Excel/Google Sheets (e.g., VLOOKUP, Pivot Tables, data manipulation)
• Exceptional attention to detail and a high commitment to accuracy and data integrity
• Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment
• Excellent written and verbal communication skills

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field
• 1-2 years of experience in an administrative or data-heavy role OR a Bachelor's degree

Nice to Have

• Familiarity with Salesforce or another major CRM platform
• Basic understanding of the sales cycle and business terminology (e.g., margin, revenue, contract terms)
• Experience related to financial analysis, accounting, or compensation administration

Skills

* Required skills