Full-Time Loss Prevention Officer

About This Role

As a Loss Prevention Officer, you will contribute to company profitability by implementing programs to reduce external theft and conduct internal investigations, while also raising awareness among associates.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities to prevent theft and recover merchandise through customer service, following Company Guidelines
• Conduct surveillance of external theft using CCTV equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store

Requirements

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Nice to Have

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Skills

* Required skills

Benefits