Front Office Associate

DECA Dental Group Winston-Salem, NC

Full Time Entry Level

Posted 1 week ago

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About This Role

The Front Office Associate delivers exceptional care and support to patients and the dental team by managing appointments, coordinating financial agreements, and maintaining an organized office environment. This role is crucial in creating positive patient experiences and contributing to community health.

Responsibilities

Welcome guests with a warm, friendly, first impression as their go-to point of contact
Deliver outstanding customer service and ensuring each guest has a positive experience
Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
Coordinate financial agreements and ensure clarity for guests
Maintain a clear, organized, and inviting office environment for both the guests and team members
Assist with other tasks as needed to support the office and team

Requirements

A welcoming smile and positive attitude
Exceptional communication and customer service skills
A passion for serving and engaging with guests

Benefits

401(k)

Paid Time Off (PTO)

Paid Holidays

Employee Scholarship Program

Medical Insurance

Discounted dental benefits for the employee, their spouse, and dependent children

About DECA Dental Group

Ideal Dental is one of North America's fastest-growing clinician-founded and clinician-led dental groups, focused on providing exceptional, comprehensive, patient-centered dental services.

Healthcare

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