Front Office Associate

DECA Dental Group Jacksonville Beach, FL

Full Time Entry Level

Posted 1 week ago

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About This Role

As a Front Office Associate, you will deliver exceptional care and support to patients and the dental team, playing a key role in creating a positive experience for guests at Ideal Dental.

Responsibilities

Welcome guests with a warm, friendly, first impression as their go-to point of contact
Deliver outstanding customer service and ensuring each guest has a positive experience
Efficiently manage appointment confirmations and adjusting schedules to keep things running smoothly
Coordinate financial agreements and ensuring clarity for guests
Maintain a clear, organized, and inviting office environment for both the guests and team members
Assist with other tasks as needed to support the office and team

Requirements

A welcoming smile and positive attitude
Exceptional communication and customer service skills
A passion for serving and engaging with guests

Nice to Have

Ability to travel for new acquired offices

Benefits

401(k)

Paid Time Off (PTO)

Paid Holidays

Employee Scholarship Program

Medical Insurance

Discounted dental benefits for employee, spouse, and dependent children

About DECA Dental Group

Ideal Dental is one of North America's fastest-growing clinician-founded and clinician-led dental groups, focused on providing exceptional, comprehensive, patient-centered dental services.

Healthcare

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