Front of House Assistant

About This Role

This Front of House Assistant role is responsible for ensuring the dining areas are well-stocked, clean, and organized to provide a positive and seamless dining experience for the campus community. Key duties include managing inventory, maintaining cleanliness, and providing customer service.

Responsibilities

• Check and restock all self-serve areas, including coffee, tea, milk, cereal, soda fountain, glass-door coolers, and open-air merchandisers.
• Refill grab-and-go snack shelves and display racks, as well as condiment stations and water dispensers.
• Ensure food and beverage stations are fully stocked with clean plates, bowls, cups, and takeout containers.
• Maintain adequate supplies of silverware and napkins at cashier stations.
• Ensure food and beverage service and storage areas are kept clean and well-organized at all times.
• Sweep floors regularly and address any food or beverage spills promptly.
• Keep the dining area neat by wiping tables, organizing chairs, and returning condiments to their proper stations.
• Provide courteous, professional service to all guests and assist with questions, requests, or issues.
• Perform all tasks in a safe manner, using appropriate equipment and safety signage.

Requirements

• Ability to read, write and speak English
• Demonstrated ability to learn and retain the required job skills for service and sanitation
• Demonstrated ability to work with speed and efficiency following proper sanitation guidelines
• Basic knowledge of how to use cleaning tools and equipment
• Proficiency in Microsoft Office applications, Google drives/folders/forms or any combination of productivity programs applicable to position responsibilities
• Demonstrated ability to be detail-oriented and thorough
• Strong commitment to a quality work product
• Demonstrated ability to effectively communicate verbally, in writing and electronically
• Effective interpersonal skills
• Demonstrated skill in adapting to and performing work effectively in high-volume, high accountability, confidential environment with multiple and changing priorities
• Effective organizational, logistical, time management and planning skills
• Ability to self-motivate and work independently
• Demonstrated commitment to justice, equity, inclusion & diversity

Qualifications

• High School Diploma or GED and/or equivalent combination of education, training and experience.

Nice to Have

• Two years of experience in food service operations in a fast-paced environment

Skills

* Required skills