Front End Specialist

About This Role

This role involves assisting customers, maintaining store appearance, and focusing on customer service, merchandising, and store maintenance, primarily on the front end of operations.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the register.
• Assist with training new Front End Specialists.
• Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
• Maintain a neat and organized front end work area.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.

Requirements

• Ability to work evenings, weekends, and holidays on a regular basis.
• Open scheduling availability
• Ability to communicate effectively.
• Accuracy and attention to detail.
• Ability to read, write and speak English.
• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Qualifications

• Minimum of 6 months retail experience in a mid-size to large retail service-oriented business preferred.

Nice to Have

• Minimum of 6 months retail experience in a mid-size to large retail service-oriented business.

Benefits