Field Service Technician
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
This role involves delivering top-tier service to customers by providing expert preventive maintenance, repairs, and system upgrades for advanced perimeter security solutions. You will be a critical part of the Field Operations team, ensuring the security and functionality of systems through regular travel.
Responsibilities
- Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance
- Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed
- Organize and prioritize daily service calls and routes, ensuring timely and high-quality completion of maintenance and repair work
- Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support
- Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing
- Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently
- Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines
- Track and submit expense reports in compliance with company policies
Requirements
- 2+ years of hands-on experience troubleshooting and installing systems
- Available to travel Monday–Friday weekly
- Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
- Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers
- Strong ability to analyze and troubleshoot system issues effectively
- Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations
Qualifications
- At least 2+ years of hands-on experience troubleshooting and installing systems
Nice to Have
- Experience with access control systems and/or fire alarms
- OSHA certification and/or familiarity with OSHA compliance
Benefits
About AMAROK Security
AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 7,000 commercial and industrial properties with its multi-layered security system, The Electric Guard Dog™.