Federal Work Study - Advising Center

About This Role

Assist in the daily operations of the Student Success Advising Center at Georgia Gwinnett College by providing front desk coverage, general office support, and helping students with various tasks.

Responsibilities

• Provide front desk coverage
• Greet and assist students, faculty, and guests in a friendly and professional manner via telephone, e-mail, or in person
• Answer incoming phone calls; general office support
• Provide assistance to students at the self-help stations
• Assist with managing documents, including shredding, scanning, copying, and other similar tasks
• Work with advisors to collect content, design and maintain Student Success Instagram page
• Cross train in other related Student Success departments such as the Academic Enhancement Center (AEC)

Requirements

• Must have a Federal Work Study award
• Must be enrolled in a minimum of 6 credit hours at Georgia Gwinnett College
• Must be in good academic standing and maintain good academic standing for the duration of employment
• Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment
• Exhibit professional demeanor with excellent customer service skills
• Ability to interact effectively with people at all levels
• Excellent verbal and written communication skills
• Must be able to work 15 - 20 hours a week if needed

Nice to Have

• Strong written communication and interpersonal skills
• Knowledge of Microsoft Office
• Accuracy and attention to details
• Willingness to learn new skills to accomplish tasks
• Software proficiency such as Excel, PowerPoint, Publisher, and Outlook

Skills

* Required skills