Facilities Technician II
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Upload Your ResumeAbout This Role
The Facilities Technician II at Dollywood's DreamMore Resort & Spa monitors, operates, and maintains building equipment and structures, ensuring a high-quality experience for guests. This role supports the Dollywood Resorts by performing maintenance on various systems and structures, contributing to the care and growth of the resort footprint.
Responsibilities
- Maintain equipment using proper tools in a skilled craftsman-like manner
- Perform assignments as directed by the Director of Facilities and Facilities Manager
- Assume duties of other mechanics when required, including light carpentry, plumbing, grounds maintenance, electrical, painting, and pool and spa maintenance
- Perform regularly scheduled guest room preventative maintenance to keep rooms in "like new" condition
- Ensure exterior grounds are regularly maintained and free of debris
- Ensure exterior water features are well maintained, free of algae and debris
- Complete regular property tours and inspections, identifying and repairing defects
- Perform preventative maintenance on all equipment
- Repair all malfunctioning mechanical devices
- Utilize HOTSOS Work Order System for repair requests (carpentry, electrical, electronics, plumbing, HVAC, carpeting, painting)
- Maintain pools and spas
- Respond to guest room calls and assist guests with room issues
- Become a specialist in a specific skill (electrical, plumbing, painting, carpentry)
- Acquire AFO Certification
Requirements
- Minimum 18 years of age
- High school diploma or equivalent
- Minimum two-year job-related experience
- Thorough knowledge of a specialized trade or technical field
- Ability to display and live out Lead with Love qualities rooted in Dollywood Company culture
- Valid driver’s license and insurance
- Ability to lift up to 80 lbs
Qualifications
- High school diploma or equivalent
- Minimum two-year job-related experience
Nice to Have
- Operating knowledge of manufacturing or computer equipment
- Successfully complete a pre-employment background check including drug screen
- AFO Certification
Skills
* Required skills
About The Dollywood Company
The Dollywood Company is a fast-growing resort business, expanding its footprint to over 1200 rooms across five resorts at Dollywood, located in the Great Smoky Mountains of East Tennessee.