Executive Director, Business Advocacy
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Upload Your ResumeAbout This Role
Drive advocacy and solve high-impact challenges for Chase's Consumer and Community Bank, shaping consumer banking through the intersection of product and policy. This role supports delivering seamless financial experiences for customers in a dynamic regulatory environment.
Responsibilities
- Monitor and assess evolving external factors, collaborating across teams to identify potential opportunities and risks, and support ongoing enhancements to organizational strategy and customer outcomes
- Uncover and systematically map product opportunities and risks according to key policy themes, such as AI, digital assets, fairness, and payment rail innovation
- Identify and evaluate emerging external trends to inform strategic decision-making and support ongoing enhancements to business practices and customer experience
- Systematize competitive and regulatory information sharing across teams
- Support implementation of joint programs (participation, sponsorships, bilateral programs, exclusive products) across multiple teams in support of advocacy
- Track progress of advocacy initiatives and measure effectiveness using data-driven indicators and OKRs
Requirements
- 10+ years of experience in business management, advocacy, communications, public affairs, policy and/or regulatory development and analysis
- Demonstrated ability to design and implement data-driven tracking indicators to measure program effectiveness
- Strong project management and organizational skills
- Proven leadership, strategic thinking, policy acumen, and work ethic
- Excellent written and verbal communication skills, including public speaking and senior executive engagement
Qualifications
- 10+ years of experience in business management, advocacy, communications, public affairs, policy and/or regulatory development and analysis
Skills
* Required skills
Benefits
About JPMorganChase
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We...