Event Technology Manager

About This Role

This role owns and leads the firm's event technology program, covering strategy, roadmap, and delivery of event websites, mobile applications, and related digital experiences. The manager will serve as the primary owner and decision-maker for the Cvent platform, ensuring consistent, high-quality delivery across all firm events.

Responsibilities

• Own the event technology roadmap, standards, and operating model, ensuring consistent platform usage, scalability, and continuous improvement
• Lead intake, prioritization, and scoping of event technology requests to align with business priorities and available resources
• Build and manage detailed project plans for complex and high-profile events
• Design, build, and maintain event websites and mobile apps with a focus on usability, performance, and accessibility
• Collaborate with senior leaders to align and drive user experience (UX) strategy for event technology platforms
• Conduct quality control and quality assurance reviews to ensure alignment between CVENT and Salesforce data
• Develop reusable UX deliverables, templates, and documentation to support efficiency and consistency
• Proactively identify opportunities to improve event technology processes, tools, and attendee experiences
• Stay current on CVENT platform enhancements, UX/UI trends, and event technology innovations
• Provide direct management and prioritization for the Event Technology Specialist and assess resource needs
• Provide coaching, feedback, and professional development for team members
• Serve as the primary escalation point for event technology issues throughout the event lifecycle

Requirements

• 10+ years of related work experience
• CVENT certified or advanced proficiency
• Advanced knowledge of event management platforms
• Strong written and verbal communication skills
• Strong project and program management experience in a complex, cross-functional environment
• Strong UX/UI foundation with the ability to guide content hierarchy, layout, and end-to-end attendee journeys
• Strong organizational skills, attention to detail, and ability to manage competing priorities under tight deadlines
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
• Ability to handle and maintain confidential information
• Ability to work collaboratively with senior leaders and learn new concepts quickly

Qualifications

• Bachelor's degree
• At least ten (10) years of related work experience

Skills

* Required skills

Benefits

Certifications