Employee Benefits Account Executive

About This Role

The Employee Benefits Account Executive advises clients on insurance coverage, assists with claims and compliance, and builds strong relationships while maintaining confidentiality.

Responsibilities

• Help customers understand insurance policies/coverages and determine their individual service needs
• Act as an advocate for customers on employee claim issues and carrier relations
• Answer customer and carrier questions through calls, personal meetings, seminars, etc.
• Educate customers on compliance responsibilities for state and federal laws affecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA, etc.)
• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
• Conduct the highest level of confidentiality

Requirements

• Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience
• Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations
• Proficiency in Microsoft Windows, Office 365, Word, and Excel
• Exceptional telephone demeanor
• Maintain a high level of confidentiality
• Exceptional customer service and interpersonal skills

Qualifications

• Bachelor’s Degree (BA/BS) or high school graduate with related experience
• 3+ years of experience in Employee Benefits Administration with Bachelor's, or 5+ years with high school diploma

Nice to Have

• Familiarity with complex benefit issues
• BenefitPoint experience
• Familiarity with AMS360

Skills

* Required skills

Benefits