Director, Project Management

Remote
Full Time Director Level

Posted 3 weeks ago

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About This Role

Lead cross-functional, multi-project programs for clients, delivering strategic, BI, data, engineering, AI, and machine learning solutions on time and within budget. Manage and mentor a team of Project Managers to foster their growth and development.

Responsibilities

  • Lead cross-functional, multi-project programs for clients
  • Ensure strategy, BI, data, engineering, AI, and machine learning solutions are delivered on-time and on-budget
  • Manage and mentor a team of Project Managers, ensuring their growth and development
  • Directly manage complex digital projects or a single program
  • Provide delivery oversight over projects to ensure quality, client satisfaction, and financial targets
  • Manage 4-5 members of the PMO across varying levels
  • Recruit and interview PM candidates, and onboard new hires
  • Participate in business development efforts by developing project approaches and estimates
  • Collaborate on proposals and SOWs, and present at pitches
  • Partner with Delivery Lead peers and Leadership on internal initiatives related to business growth and delivery methodology
  • Develop, rollout, facilitate, and govern Delivery processes across the delivery team and PMO

Requirements

  • Experience in a professional services environment
  • Proven track record delivering large-scale multi-functional software or technology implementation projects
  • Experience managing complex technology implementations (Data Strategy, BI, Data Engineering, AI, ML)
  • Expertise in Project Management principles, methods and techniques, including Agile and Scrum methodologies
  • Experience working with global delivery teams (nearshore, offshore)
  • Experience with resource management & capacity planning
  • Experience with project financials, fee structures, and revenue recognition
  • Experience managing project margins to meet profitability targets
  • People management experience
  • Experience developing and implementing Delivery processes
  • Experience crafting delivery approaches and estimates, creating proposals, and writing Statements of Work and Change Orders
  • Experience presenting project management processes and approaches in pitches
  • Ability to see and communicate the big picture across multiple projects
  • Strong understanding of the digital project lifecycle
  • Excellent leadership, relationship management and influencing skills
  • Meticulous verbal and written communication skills
  • Strong organizational and planning skills

Qualifications

  • Experience in a professional services environment (e.g., consulting firm, digital agency); experience managing complex technology implementations that include Data Strategy, BI, Data Engineering, AI, ML

Skills

AWS * Communication * Organizational skills * Leadership * Waterfall * Agile * Scrum * Snowflake * Planning skills * Relationship Management * Influencing * Fivetran * Matillion * Pyramid Analytics *

* Required skills

Benefits

Wellness benefits
Company swag
Company paid Vision
Flexible Vacation
Company Sponsored Events
Flexible sick days
Company Paid Dental
Company paid Medical
Company-provided home office equipment

About Swooped

A rapidly growing, AI-powered customer communications platform used by thousands of companies worldwide to drive revenue, achieve faster resolutions, and scale effectively. The organization integrates voice, SMS, WhatsApp, and AI into a single, seamless workspace.

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