Interested in this position?
Upload your resume and we'll match you with this and other relevant opportunities.
Upload Your ResumeAbout This Role
Lead cross-functional, multi-project programs for clients, delivering strategic, BI, data, engineering, AI, and machine learning solutions on time and within budget. Manage and mentor a team of Project Managers to foster their growth and development.
Responsibilities
- Lead cross-functional, multi-project programs for clients
- Ensure strategy, BI, data, engineering, AI, and machine learning solutions are delivered on-time and on-budget
- Manage and mentor a team of Project Managers, ensuring their growth and development
- Directly manage complex digital projects or a single program
- Provide delivery oversight over projects to ensure quality, client satisfaction, and financial targets
- Manage 4-5 members of the PMO across varying levels
- Recruit and interview PM candidates, and onboard new hires
- Participate in business development efforts by developing project approaches and estimates
- Collaborate on proposals and SOWs, and present at pitches
- Partner with Delivery Lead peers and Leadership on internal initiatives related to business growth and delivery methodology
- Develop, rollout, facilitate, and govern Delivery processes across the delivery team and PMO
Requirements
- Experience in a professional services environment
- Proven track record delivering large-scale multi-functional software or technology implementation projects
- Experience managing complex technology implementations (Data Strategy, BI, Data Engineering, AI, ML)
- Expertise in Project Management principles, methods and techniques, including Agile and Scrum methodologies
- Experience working with global delivery teams (nearshore, offshore)
- Experience with resource management & capacity planning
- Experience with project financials, fee structures, and revenue recognition
- Experience managing project margins to meet profitability targets
- People management experience
- Experience developing and implementing Delivery processes
- Experience crafting delivery approaches and estimates, creating proposals, and writing Statements of Work and Change Orders
- Experience presenting project management processes and approaches in pitches
- Ability to see and communicate the big picture across multiple projects
- Strong understanding of the digital project lifecycle
- Excellent leadership, relationship management and influencing skills
- Meticulous verbal and written communication skills
- Strong organizational and planning skills
Qualifications
- Experience in a professional services environment (e.g., consulting firm, digital agency); experience managing complex technology implementations that include Data Strategy, BI, Data Engineering, AI, ML
Skills
AWS
*
Communication
*
Organizational skills
*
Leadership
*
Waterfall
*
Agile
*
Scrum
*
Snowflake
*
Planning skills
*
Relationship Management
*
Influencing
*
Fivetran
*
Matillion
*
Pyramid Analytics
*
* Required skills
Benefits
Wellness benefits
Company swag
Company paid Vision
Flexible Vacation
Company Sponsored Events
Flexible sick days
Company Paid Dental
Company paid Medical
Company-provided home office equipment
About Swooped
A rapidly growing, AI-powered customer communications platform used by thousands of companies worldwide to drive revenue, achieve faster resolutions, and scale effectively. The organization integrates voice, SMS, WhatsApp, and AI into a single, seamless workspace.
Technology
View all jobs at Swooped →
Related Searches
Similar Jobs
Technical Support Analyst
Active Remote
Swooped
·
$60,000 - $82,500
SQL
API
HubSpot
Zendesk
+3 more
1 week ago
Administrative Support Associate
Active Remote
Swooped
·
$40,000 - $60,000
Communication
Organizational skills
Time management
ZOHO CRM
+2 more
1 week ago
Executive Assistant
Active
Swooped
·
$82,074 - $108,337
Microsoft Office
SharePoint
Teams
PowerPoint
1 week ago
IT Manager
Active Remote
Swooped
·
$160,000 - $220,000
Rippling
1 week ago
VP of Marketing
Active Remote
Swooped
·
$285,000 - $340,000
1 week ago