Director of Technical Program Management

About This Role

Lead, coach, and develop a team of TPMs and/or program leaders, driving the execution of high-impact programs and refining interfaces between product, engineering, and operations. This role focuses on scaling planning and execution systems to deliver high-quality products with speed and consistency in a fast-growing B2B2C business.

Responsibilities

• Evolve and optimize operating rhythms across Product and Engineering (quarterly planning, roadmap reviews, delivery health)
• Improve mechanisms for prioritization, sequencing, dependency management, and resource planning
• Increase visibility into execution through clear milestones, status reporting, risk management, and decision-making frameworks
• Lead, coach, and develop a team of TPMs and/or program leaders
• Raise the bar on program planning, documentation, and cross-functional execution
• Partner with Product and Engineering leaders to improve predictability, speed, and quality of delivery
• Clarify ownership boundaries and improve handoffs between Product, Engineering, and Ops teams
• Scale launch readiness processes, operational workflows, and escalation paths
• Own execution for multi-team initiatives spanning product engineering, platform, data, and operational workflows
• Improve delivery predictability by driving clear milestones, realistic sequencing, and disciplined scope management across teams

Requirements

• 10+ years experience in Technical Program Management, Product Operations, or Technical Delivery Leadership
• 3+ years leading TPMs and/or scaling program management in a growing organization
• Strong cross-functional leadership across Product + Engineering (and comfort working closely with Ops)
• Track record of delivering multi-team, multi-quarter initiatives with clear business and customer outcomes
• Excellent stakeholder management, communication, and executive-level reporting
• Comfortable operating in ambiguity and continuously improving systems without adding unnecessary process
• Solid technical fluency (able to partner effectively with engineering teams on scope, sequencing, and risk)
• Strong product execution instincts (customer impact, roadmap delivery, launch readiness, adoption)
• Familiarity with release management, incident/escalation workflows, and operational readiness
• Experience partnering with Customer Success, Sales & Support Teams

Qualifications

• 10+ years experience in Technical Program Management, Product Operations, or Technical Delivery Leadership, with 3+ years leading TPMs and/or scaling program management.

Nice to Have

• Experience in a B2B2C, marketplace, or operationally complex business
• Experience with consumer-facing software products and platform integrations
• Experience working in the energy industry

Benefits