Director of Patient Care Services

About This Role

Roze Room Hospice is seeking a full-time Director of Patient Care Services to provide executive leadership and overall clinical management for its hospice program in the Greater Los Angeles areas. This role ensures the successful delivery of care, supervises clinical staff, and oversees quality assurance.

Responsibilities

• Manage the overall successful delivery of care to patients and families
• Serve as the conduit between the Administrator, clinical staff, patients, families, and community members
• Supervise clinical staff, including team managers, contracted services, On-Call, and continuous care staff
• Assist in the hiring and retention of staff
• Contribute to and implement a Quality Assurance program
• Participate in staff training
• Assure qualified clinical staff are hired and that only eligible patients are admitted to the program
• Assume lead responsibility for patient advocacy and carry out the organization's mission, goals, objectives, and policies

Requirements

• Leadership experience in Hospice/Home Health
• Graduate of an accredited school of nursing with baccalaureate or higher degree in nursing or another health-related field
• Current California RN license
• Five years work experience
• At least three years in a hospice or home health agency, primary care clinic or health facility experience
• At least one year of supervisory or administrative capacity experience
• High level of competency in performance of professional nursing functions
• Ability to plan, organize, delegate and manage effectively and efficiently
• Ability to make effective decisions under time pressure
• Ability to supervise and evaluate staff
• Knowledge of regulatory aspects of hospice
• Excellent communication (verbal and written) and personable skills
• Ability to interact professionally and effectively with staff, members of the public, patients and families, as well as ability to direct others
• Valid driver's license, auto insurance, reliable/well maintained transportation
• Able to utilize computers and be comfortable with electronic medical and other records

Qualifications

• Baccalaureate or higher degree in nursing or another health-related field from an accredited school of nursing
• Five years work experience, with at least three years in a hospice or home health agency, primary care clinic or health facility with at least one year of which was in the supervisory or administrative capacity

Skills

* Required skills

Benefits

Certifications