Director of Facilities

About This Role

This leadership role ensures operational excellence in facilities repair and maintenance, driving process improvements and managing third-party vendors for Learning Care Group's locations. The Director acts as a central escalation point for urgent issues, coordinating solutions to protect the brand and ensure child safety.

Responsibilities

• Partner with EMCOR and other facility vendors to improve service consistency, transparency, and accountability
• Review and approve repairs up to $10,000, ensuring compliance with standards and budget controls
• Coordinate with Director of Construction/Remodel on transfer and completion of larger capital improvement projects
• Audit completed work for quality, accuracy, and compliance with LCG brand and licensing standards
• Identify opportunities for vendor and process optimization to improve service delivery and reduce spend
• Develop and implement new Facilities policies and procedures for LCG and PLA locations
• Strengthen coordination between Facilities, Operations, Real Estate, Finance, and Capital Improvements
• Serve as a liaison with church partners at PLA sites to ensure cost alignment and clarity on maintenance responsibilities
• Act as LCG’s Priority Response Specialist, leading real-time coordination and resolution of urgent facility issues
• Support the Senior Director of Procurement and SVP of Strategic Growth/Real Estate in building a multi-year Facilities Optimization Plan

Requirements

• 7+ years of experience in multi-site facilities management, construction coordination, and/or vendor operations
• Strong understanding of vendor contracts, preventive maintenance planning, and capital repair programs
• Proven track record of improving vendor performance and reducing costs through process improvement
• Excellent communication skills for cross-functional collaboration and field engagement
• Experience with ServiceNow or similar facilities management systems
• Strong organizational and analytical skills to manage competing priorities and deadlines

Qualifications

• Bachelor’s degree in Facilities Management, Construction, Business, or a related discipline
• 7+ years of experience in multi-site facilities management, construction coordination, and/or vendor operations

Skills

* Required skills

Benefits