Data Analyst

About This Role

As a Data Analyst at Jiffy.com, you will be responsible for collecting, processing, and analyzing data from various sources to provide actionable insights. These insights will drive strategic decisions, enhance the ecommerce platform, improve customer experience, and boost overall business performance.

Responsibilities

• Collect, clean, and organize data from different sources to prepare it for analysis
• Analyze datasets to identify trends, patterns, and insights that inform business strategies
• Create reports and dashboards to visualize key performance indicators for various teams
• Work collaboratively with cross-functional teams to understand their data needs and provide analytical support
• Develop and maintain documentation for data processes and procedures
• Assist in designing experiments and A/B tests to improve customer engagement and conversion rates
• Identify opportunities for process improvements based on insights derived from data analysis

Requirements

• Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field
• 3-6+ years of experience in data analysis or a similar role, preferably in e-commerce
• Proficiency in SQL and Excel
• Proficiency in data visualization software (e.g., Tableau, Power BI)
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills

Qualifications

• Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field
• 3-6+ years of experience in data analysis or a similar role

Nice to Have

• Proficiency with advanced SQL
• Experience with Python or R for data analysis, automation, or statistical modeling
• Familiarity with data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery)
• Experience building and maintaining dashboards and automated reports
• Experience working with large-scale datasets and optimizing data workflows
• Understanding of key ecommerce metrics (conversion rate, AOV, LTV, retention)
• Experience translating business questions into analytical frameworks and actionable insights

Skills

* Required skills

Benefits