Customer Service Representative
Posted 2 weeks ago
Interested in this position?
Upload your resume and we'll match you with this and other relevant opportunities.
Upload Your ResumeAbout This Role
This role involves working as a Customer Service Representative in a call center environment, handling inbound and some follow-up calls related to prior authorization, general inquiries, and confidential information. The representative will provide great customer service with high attention to detail, accurately entering information and utilizing multiple systems.
Responsibilities
- Work in a call center environment
- Handle inbound calls and some follow up calls
- Answer calls and questions on prior authorization, general questions, and confidential information
- Provide great customer service with high level attention to detail
- Enter information accurately
- Utilize multiple systems and programs to track information and update communication with customers
Requirements
- 1 year of call center experience within recent employment
- Customer service skills
- Customer support skills
Qualifications
- 1 year of call center experience within recent employment
Skills
* Required skills
Benefits
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.