Customer Service Representative

TEKsystems Plymouth, MI $21 - $21
Contract Entry Level 1+ years

Posted 2 months ago Expired

This job has expired

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About This Role

This role involves working as a Customer Service Representative in a call center environment, handling inbound and some follow-up calls related to prior authorization, general inquiries, and confidential information. The representative will provide great customer service with high attention to detail, accurately entering information and utilizing multiple systems.

Responsibilities

  • Work in a call center environment
  • Handle inbound calls and some follow up calls
  • Answer calls and questions on prior authorization, general questions, and confidential information
  • Provide great customer service with high level attention to detail
  • Enter information accurately
  • Utilize multiple systems and programs to track information and update communication with customers

Requirements

  • 1 year of call center experience within recent employment
  • Customer service skills
  • Customer support skills

Qualifications

  • 1 year of call center experience within recent employment

Skills

Customer service * Customer support *

* Required skills

Benefits

Short-Term Disability
Dental
Vision
Transportation benefits
Time Off/Leave (PTO, Vacation or Sick Leave)
Long-Term Disability
Medical
401(k) retirement plan
Hospital
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Employee Assistance Program
Critical Illness
Accident
Health Spending Account (HSA)

About TEKsystems

TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.

Professional Services
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