Customer Service Representative

About This Role

This role involves operating equipment, preparing food products, handling customer orders via telephone, managing inventory, and maintaining cleanliness standards in a fast-paced environment.

Responsibilities

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Make correct monetary change
• Enter orders using a computer keyboard or touch screen
• Give correct written instructions
• Communicate verbally with customers and co-workers to process orders both over the phone and in person

Requirements

• Ability to add, subtract, multiply, and divide accurately and quickly
• Ability to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers

Skills

* Required skills