Customer Service Representative

Domino's Charlotte, NC $10 - $12
Full Time Entry Level

Posted 2 weeks ago

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About This Role

Join our Domino's team as a Customer Service Representative, where you will provide excellent customer service by taking orders, answering questions, and ensuring a positive experience for every customer. We are looking for someone with a positive attitude and a passion for providing outstanding service.

Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service with a smile (even over the phone!)
  • Answering customer questions about our menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers
  • Make perfect pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures
  • Maintain 100% Image by maintaining a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively
  • Work with hustle and energy, demonstrating a fast-paced and efficient work style
  • Be friendly and smile with all customers, emphasizing the importance of excellent customer service and a positive attitude

Requirements

  • A positive attitude and passion for providing outstanding customer service
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and a knack for finding solutions
  • Basic computer skills and familiarity with point-of-sale systems
  • Must be 16 years of age
  • Adherence to Domino's pizza-making standards and procedures
  • Maintain a clean and professional appearance, adhering to Domino's dress code
  • Fast-paced and efficient work style
  • Friendly demeanor and positive attitude with customers

Nice to Have

  • A love for pizza

Skills

Point-of-sale systems *

* Required skills

Benefits

Health Insurance
50% off pizza
401(k)
Flexible schedules
Paid Time Off
Career Development

About Domino's

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are nev...

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