Counter Sales Associate

About This Role

This Counter Sales Associate role focuses on increasing sales and ensuring customer satisfaction by assisting customers with product selection and acquisition, leveraging technical knowledge to meet their needs. The ideal candidate will process orders, manage inventory, and build strong customer relationships.

Responsibilities

• Pulling, filling, packing and setting up orders for delivery or pickup
• Maintain the ability to determine the status of an order at any given time
• Receive shipments, log into inventory, and maintain inventory through audits
• Process returns accurately
• Service customers at the counter by taking orders and entering them into the system accurately
• Use electronic and published catalogs to provide product, pricing, and availability information to customers
• Advise and actively upsell customers on complimentary products beyond the original order
• Sell and promote stocked items, providing alternative suggestions to customers
• Builds and maintains customer relationships
• Learns and demonstrates comprehensive company product knowledge

Requirements

• Willingness to learn
• Ability to lift up to 75lbs
• Ability to stand for up to 8 hours daily
• Frequent stooping, squatting, stretching, bending and lifting required

Nice to Have

• Product/applications experience
• Wholesale distribution experience

Benefits