Cooking Connections Assistant Manager
H-E-B
Austin, TX
Full Time
Mid Level
3+ years
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Lead the In-Store Selling Team to deliver exceptional customer service, manage daily department operations, and drive sales through engaging cooking events. This role involves planning, execution, and team development within a fast-paced retail environment.
Responsibilities
- Serve as the key point of contact for Total Store Event planning, leading execution for customer experience and selling
- Prepare and communicate key performance indicators and results to Store Management and Selling Team
- Serve as a role model and leader to ensure customer experience and hospitality excel across the Store
- Ensure proper processes and protocols for all in-store sampling and selling activities
- Serve as the Own Brand Ambassador for the Store and lead Partner education for H-E-B brands and products
- Maintain department standards through daily walks, training, communication, and accountability
- Lead recruiting, hiring, onboarding, training, and development of the H-E-B Connections Team
- Manage Partner performance, deliver performance reviews, and resolve Partner-related matters
- Increase department contribution by effectively driving sales and customer engagement through selling events
- Ensure Department and Partners comply with H-E-B, federal, state, and local policies for food safety and sanitation
Requirements
- Minimum age 21
- 3+ years of experience in event coordination, demonstrations and selling, customer service, or a related culinary arts field
- Experience in inventory management
- Experience leading a team of five or more
- Food Safety Certification
- Ability to complete TABC Certification
Qualifications
- 3+ years of experience in event coordination, demonstrations, selling, customer service, or a related culinary arts field; experience leading a team of five or more; experience in inventory management.
Nice to Have
- Experience in catering, food presentation, large scale cooking, ethnic food, recipe development
Skills
Customer service
*
Interpersonal Skills
*
Written communication
*
Verbal communication
*
Inventory management systems
*
Scheduling System
*
Recipe Authoring System
*
Product Ordering Systems
*
Display Planning System
*
Sales Data Systems
*
Microsoft Office Application
*
Internal Company Websites
*
Company Mobile Applications
*
Influencing skills
*
Merchandising skills
*
* Required skills
Certifications
food safety certification
(Required)
TABC Certification
(Required)
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