Concierge Physician Office Manager

About This Role

Oversee the daily operations of an employed physician practice, ensuring accuracy and completeness in staffing, productivity, and billing. This role involves reviewing financial reports, conducting staff meetings, and managing patient satisfaction for Mount Sinai Medical Center.

Responsibilities

• Oversee the operations of the employed physician Practice on a daily basis to ensure accuracy and completeness of staffing, productivity, billing and all other core functions within the Practice
• Review End of Month Reports using collected data and other pertinent information, including Denial Reports Billing and Collection Reports, financial and trending reports and present issues/suggestions to Regional Practice Administrator and Director
• Provide monthly summary of Practice operations (staffing, financial reports, billing and collection reports) to Regional Practice Administrator and Director for presentation during monthly operating review meetings with physicians
• Conduct monthly staff meetings with Practice staff and Physicians to keep them apprised of any changes on office policy or procedures, Administrative directives, Growth and Patient Satisfaction
• Support Practice by possessing a full understanding of scheduling, front desk, insurance verification, and billing/batch functions and covering these positions as needed
• Assist with the monitoring of Payroll to ensure overtime is minimized and proper prior approvals are obtained
• Monitor Batches for completeness and timeliness in being submitted for Billing
• Communicate daily with administrative team outlining Practice issues/concerns and developing a plan of action to address problems and make regular recommendations to Regional Practice Administrator regarding process improvements in the practices
• Monitor and report to Regional Practice Administrator/Director any compliance concerns with employed physician and/or staff
• Evaluate and complete employee job performance evaluations in a timely and accurate manner

Requirements

• 3 years Lead experience
• Bachelors degree or comparable experience

Qualifications

• Bachelors degree or comparable experience
• 3 years Lead experience, 4 years physician practice experience preferred

Nice to Have

• 4 years physician practice experience

Benefits