Community Outreach Coordinator

About This Role

The Community Outreach Coordinator supports research and community engagement for the Center for Disability Health and Wellness (CDHW) within the Department of Physical Medicine and Rehabilitation (PM&R). This role contributes to improving healthcare and wellbeing for individuals with disabilities.

Responsibilities

• Provide general administrative support to RRTC research projects, specifically coordinating and scheduling meetings via Zoom, Teams, and other virtual/hybrid platforms
• Create agendas, calendar invitations, and reminders, and assist with meetings as requested
• Monitor, prioritize, and route email and written correspondence for PI and associated research faculty
• Assist with compiling required information for contracts, invoices, and honoraria
• Receive, respond, and appropriately triage the CDHW and NRC phone line and email inquiries following established procedures
• Receive in-person CDHW and NRC guests in Suite 6
• Compile and assist with developing funder-required quarterly and annual reports, internal reports, and presentation materials
• Assist faculty in the preparation of manuscripts for submission to NARIC and other resource libraries and scientific journals

Requirements

• BS/BA degree or equivalent combination of education and experience
• 5 years of experience, preferably supporting faculty/staff leadership in academic or research environments
• Attention to detail, sound judgment, ability to complete work and meet high standards
• Demonstrated ability to work under minimal supervision, establish priorities and function as an integral part of a highly productive team
• Ability to communicate effectively in both oral and written form
• Ability to collaborate effectively with co-workers and diverse internal/external stakeholders providing excellent customer service
• Demonstrated ability to set priorities and manage competing deadlines
• Progressive knowledge of Microsoft 365, Outlook and comfort with changing technology
• Ability to work on-site

Qualifications

• BS/BA or equivalent combination of education and experience
• 5 years of experience, preferably supporting faculty and/or staff leadership in academic or research environments

Nice to Have

• Knowledge of and experience with UM procurement and financial practices and processes
• Experience liaising between community programs and University
• Experience with record keeping and filing systems
• Experience with on-line survey design and administration
• Experience with Outlook calendaring, Zoom, Asana, Microsoft Office 365
• Understand basic acronyms relative to research administration

Skills

* Required skills