Communications Officer

State of Louisiana Baton Rouge, LA
Full Time Entry Level

Posted 1 month ago Expired

This job has expired

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About This Role

This Communications Officer role provides technical advice on computer operations and the trunked radio system, ensuring proper database verification of radio assignments. The position monitors and diagnoses system failures and notifies agents of hazardous situations.

Responsibilities

  • Provide technical advice on personal computer-based operations
  • Provide technical advice on the operations of the trunked radio system
  • Complete necessary forms to maintain proper up-to-date verification of radio assignments
  • Monitor, diagnose, and repair problems causing radio system, telephone system, or computer system failure
  • Monitor hazardous weather and/or other situations and notify area agents
  • Receive and respond to informational requests by officers/agents
  • Receive, analyze, prioritize, and respond to general public complaints and inquiries
  • Alert the nearest officer/agent, dispatch to location, and relay information
  • Search, enter, modify, and delete computerized records in the appropriate computer database
  • Maintain proper record-keeping and update the desk log during communications

Requirements

  • Six months of experience in transmitting and receiving messages by radio or in administrative services OR Six months of training in a business or clerical-related curriculum OR Fifteen semester hours of college training
  • Ability to obtain Terminal Operator Certification/re-certification within six months of employment

Qualifications

  • Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR Fifteen semester hours of college training
  • Six months of experience in transmitting and receiving messages by radio or in administrative services

Skills

Communicating Effectively * Focusing on Customers * Using Data *

* Required skills

Benefits

Paid Holidays
Insurance Coverage
Parental Leave
Annual leave
Professional Development Program
Sick leave
Shift differential
Retirement Systems

Certifications

NCIC State Police Terminal Operator Certification (Required)

About State of Louisiana

The LSU AgCenter is one of eight campuses of the LSU System, focused on research, extension, and teaching to benefit generations, serving the citizens of Louisiana and contributing to the state's economy.

Government
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