Commercial HVAC Service Agreement Sales Representative

About This Role

This role focuses on generating recurring revenue by selling service agreements for commercial HVAC systems. This Sales Representative will prospect, qualify, and close new customer maintenance agreements, building strong customer relationships and utilizing sales tools like Salesforce.

Responsibilities

• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites
• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements
• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps
• Develop proposals to address customer’s needs to close sales
• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements
• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities
• Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues

Requirements

• High School Diploma / GED
• 2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience
• Ability to lift/carry 20 lbs
• Ability to climb ladders/stairs
• Comfortable working on roofs/platforms
• Valid driver’s license

Qualifications

• High School Diploma / GED
• 2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience

Nice to Have

• Bachelor’s degree
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
• HVAC industry knowledge
• Strong communication skills (written and oral)
• Strong team building and relationship building ability and desire

Skills

* Required skills

Benefits