Club Manager

About This Role

Lead the operations and profitability of a BJ's Wholesale Club, delivering on strategic priorities, ensuring excellent member experience, and developing team members in a safe and positive environment.

Responsibilities

• Lead the operations and profitability of the club
• Deliver on company strategic priorities
• Provide market-leading value on merchandise and services
• Ensure excellent member experience
• Manage Team Members and develop talent
• Ensure a safe and positive environment and experience for Team Members and Members
• Lead the team by managing with vision and purpose, clearly communicating and giving direction, and validating results
• Create a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized
• Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback
• Learn quickly and adapt to change, communicating effectively to team members
• Exhibit strong decision-making capabilities that align with Company’s strategic priorities and support club operational goals
• Maintain awareness of local competition and current trends in the retail marketplace
• Control operating costs and establish operational efficiencies
• Implement new concepts to maximize profitability
• Create a great shopping experience for members dedicated to exceeding member expectations
• Meet planned profit objectives through effective techniques, technological improvements and productivity enhancements
• Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager
• Strong drive for results and solid work ethic
• Honest, straight-forward and committed to providing high levels of service to members
• Excellent communication skills
• Ability to lead and motivate a large team
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results
• Open shift availability
• At least 18 years of age

Qualifications

• High school diploma and/or college degree preferred
• 4+ years of experience as a retail store, supermarket, or warehouse operations manager

Skills

* Required skills

Benefits