Clinical Tech (Medical Assistant)

About This Role

Provide clinical and administrative support for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant. Maintain a compassionate and welcoming atmosphere while responding quickly and accurately to changes in patient condition or treatment.

Responsibilities

• Fulfill all responsibilities of the Patient Care Specialist position
• Maintain friendly, cordial relations with all employees
• Deliver clinical and administrative support for the team and adhere to all company policies and procedures
• Adhere to the Core Values of teamwork, communication, empowerment, quality of care, and friendliness
• Ensure activities are consistent with department expectations and in compliance with Federal and State regulations, including HIPAA
• Prepare exam and treatment rooms for patient intake
• Triage patients by checking vitals, performing blood draws, and giving injections
• Observe patients, charting, reporting changes in conditions, and taking necessary action
• Assist with lab testing and phlebotomy
• Assist providers in preparing for minor procedures and physicals
• Prepare and maintain supplies and equipment for treatment
• Assist patients utilizing a Virtual Medicine Provider
• Ensure accurate completion of patient charts in a timely manner
• Arrange referrals to a specialist and obtain pre-authorizations when directed by the Provider
• Perform federal and non-federal DOT, BAT, and Drug Screen exams
• Assist with clerical work such as checking in patients and obtaining demographic, insurance, and financial information
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes
• Answer telephone, take messages, and return voicemails in a friendly and professional manner
• Prepare patient charts by virtual patient communication (phone or video conferencing)
• Assist with patient follow-ups including pharmacy requests, patient paperwork, scheduling, and clinical calls

Requirements

• High School Diploma or its equivalent
• Current CPR license*
• At least 1 year of experience as an MA, EMT or Paramedic preferred in clinic setting, preferably urgent care

Qualifications

• High School Diploma or its equivalent
• At least 1 year of experience as an MA, EMT or Paramedic preferred in clinic setting, preferably urgent care

Nice to Have

• Graduate of an accredited Medical Assistant school

Benefits

Certifications