Clinical Research Technician

About This Role

This role supports an NIH-funded research project on inherited retinal diseases, focusing on clinical trial operations, data management, and regulatory compliance. The position involves interacting with visually impaired participants and contributing to studies at the Kellogg Clinical Research Center.

Responsibilities

• Ensure study initiation and execution are of the highest quality and compliant manner at KCRC
• Maintain day-to-day operations of clinical trials, including subject recruitment and administration of patient-reported outcome measures
• Facilitate communications between team members, investigators, and regulatory personnel
• Relay study details to potential and enrolled participants and create written materials
• Assist with submissions and reports for IRB, NIH, and other stakeholders
• Perform data entry and organization, including tracking screening, recruitment, randomization, and participant activities
• Maintain studies in the OnCore clinical trial management system and resolve queries
• Support an environment of strict regulatory compliance by working within UM's eResearch regulatory system
• Recruit and guide participants through study activities, including scheduling appointments and conducting surveys
• Delegate tasks to research interns, temps, and undergraduate volunteers

Requirements

• Associate degree in Health Science or equivalent experience
• One year of directly related experience in clinical research and clinical trials OR advanced degree in health-related areas OR three years of human subject experience
• Knowledge of general clinical research operations and regulations
• Ability to work independently and as part of a team
• Exceptional organizational skills
• Uncompromising integrity
• Capacity to learn new skills
• Willingness to achieve professional certification (e.g., SOCRA)
• Experience with computer software (MS Word, Excel, PowerPoint, Outlook)

Qualifications

• Associate degree in Health Science or an equivalent combination of related education and experience
• Minimum 1 year of directly related experience in clinical research and clinical trials; or an advanced degree in a health-related area; or minimum 3 years of human subject experience (clinical, lab or health regulations)

Nice to Have

• Bachelor's degree in Health Science or equivalent experience
• Experience working with patients in a healthcare setting and/or understanding of medical terminology
• Familiarity with psychology terms and/or interest in research with psychological interventions
• Ability to effectively communicate with staff and faculty at all levels
• Knowledge of university policies and procedures
• Experience with MiChart (Epic) electronic health record system
• Experience with REDCap databases
• Experience with OnCore clinical trial management system (CTMS)
• Ophthalmic technician skills (e.g., visual acuity, refraction, intraocular pressure) and phlebotomy skills
• Willingness to accommodate occasional patient needs for contact outside of typical working hours

Skills

* Required skills

Benefits