Clinical Care Coordinator

About This Role

The Clinical Care Coordinator provides specialized nursing care in the ambulatory care Hemophilia and Coagulation Disorders clinic, coordinating care for pediatric and adult patients. This role involves active participation in multidisciplinary teams, patient and family education, and quality improvement initiatives. The position is grant-funded and plays a crucial part in supporting research studies and maintaining accurate records.

Responsibilities

• Provide safe, effective, and specialized nursing care in the ambulatory care Hemophilia and Coagulation Disorders clinic.
• Coordinate and provide focused nursing care for pediatric and adult patients and families within the Hemophilia and Coagulation Disorders program.
• Actively participate in collaborative problem solving with multidisciplinary teams across practice settings and the continuum of care.
• Support and provide patient care in the clinic setting, including patient and family education and care coordination, teaching families how to administer factor therapies, and administering therapies as needed.
• Develop and implement educational materials, standards, methods, and tools to improve patient care.
• Act on behalf of patients and families to ensure safe and appropriate care with consideration for values, diversity, and human rights.
• Provide telephone management, including triage of calls from patients, caregivers, clinicians, and other healthcare team members.
• Participate in quality improvement initiatives at institutional, local, state, regional, national, and/or international levels.
• Liaise with other professional organizations to ensure compliance with program-specific requirements.
• Assist with patient eligibility determination for active and new research studies.
• Collaborate with the research coordination team with responsibilities such as data collection, lab draw coordination, and the IRB process.
• Assist with maintenance of accurate record keeping, surveillance, and quality improvement initiatives supporting grant applications, research studies, and surveillance projects.

Requirements

• Bachelors degree in Nursing - OR - Associates degree or diploma in Nursing and a Masters degree in Nursing
• Current license to practice nursing in the State of Michigan
• Minimum three (3) years nursing experience
• Two (2) years within the last five (5) years Pediatric RN experience
• BLS certification
• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
• Demonstrated accountability and dependability including a good attendance record with punctuality.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
• Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Qualifications

• Bachelors degree in Nursing - OR - Associates degree or diploma in Nursing and a Masters degree in Nursing
• Minimum three (3) years nursing experience, with two (2) years within the last five (5) years Pediatric RN experience.

Nice to Have

• Minimum one (1) year recent (within the last five years) ambulatory care RN experience
• Minimum one (1) year recent (within the last five years) clinical experience as a Registered Nurse caring for patients with bleeding disorders.
• Experience developing patient education materials
• Professional nursing certification in hematology and/or oncology specialty
• Experience managing patients with hemophilia A and B in the ambulatory care setting
• Experience managing anticoagulant therapy in an ambulatory care setting
• Experience with MiChart, EPIC, Cisco Finesse, Word, and Excel

Skills

* Required skills

Benefits

Certifications