Clinic Service Representative
Posted 2 months ago Expired
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Upload Your ResumeAbout This Role
This role is an active member of the front desk team, welcoming patient families for their appointments and serving as a liaison between patient families and the clinical team.
Responsibilities
- Welcome patient families for their appointment
- Serve as liaison between patient families and the clinical team
- Collaborate with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes
- Prioritize efforts to meet needs of patients, parents, physicians and other staff
- Assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy
Requirements
- High school diploma or equivalent
- One year related work experience
- Excellent interpersonal skills
- Good concentration skills
- Flexibility in prioritizing duties
Qualifications
- High school diploma or equivalent
- One year related work experience, preferably in a healthcare setting
Nice to Have
- Healthcare setting experience
- Knowledge of medical terminology
- Knowledge of medical menu software
- Knowledge of medical billing
- Knowledge of patient scheduling
- Knowledge of business office procedures
About Children's Wisconsin
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children, providing a wide range of primary, specialty, urgent, and emergency care, as well as community health and family services.