Client Relationship Coordinator

Alera Group, Inc. Needham, MA $58,000 - $67,000
Full Time Mid Level

Posted 3 weeks ago

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About This Role

Generate and schedule qualified appointments for Financial Advisors, support marketing events, and maintain accurate CRM data and pipeline management to achieve departmental goals.

Responsibilities

  • Generate and schedule qualified appointments for Financial Advisors through outbound calling, prospect qualification, marketing initiatives, and consistent follow-up with prospects and clients
  • Support marketing events and seminars, including evening workshops, on-site appointment booking, and proactive outreach to maximize conversion from prospects to clients
  • Maintain accurate CRM data and pipeline management, working independently to meet scheduling, conversion, and departmental goals

Requirements

  • Strong communication, persuasion, and follow-through skills
  • Experience in appointment setting, inside sales, or a related client acquisition role
  • Organizational and process management abilities
  • Ability to manage multiple prospects through the full conversion lifecycle and maintain accurate records in CRM systems
  • Four-year college degree
  • Proficiency in Microsoft Office

Qualifications

  • four-year college degree

Nice to Have

  • Salesforce experience
  • Financial services experience

Skills

Microsoft Office * Salesforce *

* Required skills

Benefits

Dental Insurance
Medical Insurance
Life Insurance
401(k)
Generous paid time off
Disability Insurance

About Alera Group, Inc.

Alera Group is a large broker of US business, passionate about client success in Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services, known for combining national resources with local service.

Finance
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