Claims Consultant
Posted 4 weeks ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Collaborate with clients, carriers, and internal teams to retain business and provide expert claims service. This role focuses on advocating for clients, resolving complex claim issues, and presenting at client meetings.
Responsibilities
- Serve as the primary liaison and advocate for clients by communicating regularly to resolve issues and support claims needs
- Consult independently with clients on complex matters such as large reserves, coverage issues, and claim strategies that impact premiums and retention
- Prepare, coordinate, and present claim reviews, status reports, and participate in client, prospect, proposal, and RFP presentations
- Proactively manage assigned claims inventory
- Research and resolve coverage issues by reviewing policies
- Advocate with carriers while adhering to departmental standards
- Collaborate closely with producers, account managers, and leadership on coordinated service delivery, special projects, and departmental goals
Requirements
- Strong and professional oral and written communication skills
- Follow through and attention to detail
- Dependability and initiative
- Ability to demonstrate good judgment
- Ability to adapt to an Agency Management system
- Proficiency in MS Office including Word, Excel, Outlook, and PowerPoint
- Presentation and public speaking skills
Skills
* Required skills
Benefits
About Alera Group, Inc.
Alera Group is a large broker of US business, passionate about client success in Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services, known for combining national resources with local service.