Catering Lead

About This Role

As a Catering Lead, you will manage and produce catering orders for guests, ensuring exceptional food quality, timely delivery, and proactive communication. You will also help guests plan their events and market Panera Catering to local businesses.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support Managers and Team Members as needed.

Requirements

• Minimum age: 18 years of age
• Complete basic food safety understanding and practice training
• Enjoy people and have effective communication skills
• Self-starter who can meet goals with limited supervision
• Excellent organizational and time-management skills
• Must have your own vehicle that can be used for delivering orders
• Acceptable driving record
• Ability to lift, carry, push, or pull objects 25-50 pounds
• Capability to stand and walk for up to 3 hours
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Benefits

Certifications