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Process, prepare, and deliver catering orders while providing excellent customer service and managing existing accounts to increase sales for Panera Bread.
Responsibilities
- Process, prepare and deliver orders to the client
- Assist in organizing a team of employees to execute large catering orders
- Provide excellent customer service by following up with customers after an order has been complete
- Promptly follow up on all customer calls and requests in an efficient and expedient manner
- Manage existing accounts to ensure ongoing repeat catering sales
- Work closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business
- Create a targeted game plan for increasing catering sales, involving strategic planning, cold calling, presentation skills, and effective closing sales techniques
- Utilize Outlook Calendar and other online resources to maximize organization, game plan, and follow up
- Effectively communicate via email
Requirements
- Excellent organization, customer service and time management skills
- Enthusiasm, energy and a positive attitude
- Ability to work well under pressure and with a diverse group of people
- Proven track record of success
- Reliable transportation
Qualifications
- High School degree or equivalent
Benefits
Health benefits
Competitive hourly rate including tips
Flexible work schedules
Meal Discounts
Development opportunities
About Flynn Panera
Flynn Panera is a franchisee of Panera Bread, part of the Flynn Group, the largest franchise operator in the world. They operate a decentralized business model and focus on core values like caring for people and teamwork.
Hospitality
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