Case Manager

About This Role

Join the Overdose Prevention Engagement Network (OPEN) to improve lives and reduce harms from substance use by providing person-centered prevention, treatment, and recovery. This role focuses on coordinating buprenorphine treatment access for individuals with opioid use disorder and collaborating with an interdisciplinary healthcare team.

Responsibilities

• Coordinate access to buprenorphine treatment for eligible Warmline patients with an opioid use disorder
• Collaborate with OPEN Warmline clinicians to implement individualized treatment plans based on clinical assessments and evidence-based practices
• Provide brief interventions and crisis management as needed to address acute behavioral health needs related to substance use
• Coordinate and schedule telehealth visits with OPEN Warmline clinicians to provide immediate care for individuals with opioid use disorder (OUD)
• Initiate and maintain professional relationships with social service professionals for long-term care referrals
• Develop thorough knowledge of regional resources for patient referrals
• Maintain accurate and timely clinical documentation in compliance with organizational policies and regulatory requirements
• Participate in Warmline staff huddles, team meetings, and program development
• Develop and maintain statewide referral partnerships
• Advocate for patients by coordinating referrals to community resources, support groups, and specialized services
• Collaborate with community and healthcare groups to improve quality of care for patients with substance use disorders
• Provide trainings to providers and clinics in the community around substance use disorder best practice implementation and harm reduction
• Stay abreast of current research, best practices, and trends in the field of substance use disorder treatment

Requirements

• Master's degree in social work, counseling, psychology, or related field
• Licensed or certified in the State of Michigan as a LMSW or LPC
• Minimum of 4 years of clinical experience in behavioral health with a focus on substance use disorder treatment
• Familiarity with electronic health records (EHR) systems
• Proficiency in clinical documentation
• Proficiency in conducting behavioral health assessments, developing treatment plans, and delivering evidence-based interventions
• Strong communication skills and ability to collaborate effectively within a multidisciplinary team
• Knowledge of Michigan state regulations and guidelines related to behavioral health services and substance use disorder treatment
• Commitment to cultural competence, diversity, equity, and inclusion in clinical practice

Qualifications

• Master's degree in social work, counseling, psychology, or related field from an accredited institution
• 4+ years of clinical experience in behavioral health with a focus on substance use disorder treatment

Nice to Have

• Certification or specialized training in addiction counseling (e.g., CADC, CAADC)
• Experience working in integrated healthcare settings or with co-occurring disorders
• Knowledge of Michigan's prepaid inpatient health plans, community mental health agencies, and substance use disorder treatment centers

Skills

* Required skills

Benefits