Care Coordinator II

About This Role

The Care Coordinator II supports older adults, individuals with disabilities, and their caregivers to achieve goals for community and independent living by navigating complex social and health services.

Responsibilities

• Maintain a caseload of at least 35 active clients served each month and 80-90 unique clients each year
• Conduct initial and ongoing client-centered assessments in accordance with program requirements
• Visit clients at their home or at the location of his/her/their choosing
• Generate, update, and document client-centered care plans based on client's goals and program policies
• Research, identify, and coordinate resources and intervention services focused on promoting client's goals
• Provide information and education to the client and their caregiver(s) about healthcare and social services systems
• Follow up on referrals and services, providing advocacy for client needs
• Maintain strong partnerships with health and community service providers, government entities, and housing authorities
• Participate in clinical case reviews, training, group supervision, and case consultations
• Maintain timely, accurate, and complete records of all clients and client services

Requirements

• Knowledge of aging and disability issues and social/health related resources
• Ability to work with limited supervision and considerable self-direction
• Demonstrated ability to perform job duties within complex regulations and complete technical documentation
• Proven organizational skills, attention to detail and ability to manage multiple tasks
• Good listening and oral/written communications skills and a non-judgmental, positive, problem-solving attitude with individuals from diverse cultural backgrounds
• Computer literacy, including MS Office
• Reliable independent transportation for travel to client homes and between work sites
• Must pass Neighborhood House background check
• Washington State bi-annual criminal background re-check

Qualifications

• Bachelor Degree in Social Work or a related field
• 2 years of paid social services experience with a Bachelor's in Social Work (or related) or 4 years with an unrelated Bachelor's

Skills

* Required skills