Business Systems Analyst II

About This Role

Collaborate with business and technology stakeholders to analyze and translate business requirements into functional and non-functional specifications for technical implementation, contributing to improved health outcomes for 28 million members.

Responsibilities

• Gather and validate business and technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translate conceptual user requirements into functional requirements comprehensible to developers and project teams
• Create systems and business process models, specifications, diagrams, and charts to provide direction to developers and project teams
• Interpret user requirements into feasible options and communicate these back to business stakeholders
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders
• Plan user acceptance testing (UAT)
• Monitor and review levels of IT services specified in service-level agreements (SLAs) with the business
• Research, review, and analyze the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
• Maintain system protocols by writing and updating procedures
• Provide references for users by writing and maintaining user documentation; provide help desk support; train users
• Prepare technical reports by collecting, analyzing, and summarizing information and trends

Requirements

• Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) or equivalent experience
• 2-4 years of related experience

Qualifications

• A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) or equivalent experience
• 2-4 years of related experience

Skills

* Required skills

Benefits