Business Planning Manager III

About This Role

This role involves defining, managing, and evaluating business plans to ensure operational execution against strategic objectives. It focuses on end-to-end customer activation and onboarding for bundled customers across HPE hardware and OpsRamp SaaS, driving resolution across various departments.

Responsibilities

• Work cross functionally with service delivery teams and business units to ensure faster activation, onboarding, tracking, and issue management
• Perform program management and cross functional execution
• Reinforce unification of Hardware & SaaS lifecycle
• Manage overall project tracking, including data and accounts tracking
• Provide operational visibility and reporting and KPIs

Requirements

• 7+ years in program management, operations, go-to-market, customer onboarding, and services delivery experience
• Strong experience working in complex, matrixed enterprise environments
• Background in SaaS and infrastructure
• Excellent project management skills
• Strong analytical skills with comfort using dashboards, KPIs, and operational data
• Superior business acumen and technical knowledge within area of responsibility
• Excellent verbal and written communication skills, including executive ready communication
• Strong leadership and relationship management skills, including partnering and team building, conflict resolution
• Customer first mentality

Qualifications

• 7+ years in program management, operations, deep knowledge of go-to-market, customer onboarding, and services delivery

Nice to Have

• Customer experience
• Knowledge of HPE services

Skills

* Required skills

Benefits