Business Operations Associate

Remote
Full Time Entry Level 4+ years

Posted 3 weeks ago

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About This Role

This role is for a Business Operations Associate at a fast-growing fintech company to drive business and economic decision-making. You will own decision support for key product areas and work cross-functionally to increase decision velocity.

Responsibilities

  • Own business and economic decision support for key product areas
  • Bring economic rigor to spend, pricing, and monetization decisions
  • Increase decision velocity through end-to-end analysis and cross-functional alignment

Requirements

  • Operator mindset (think in tradeoffs, sequencing, and role-specific constraints)
  • Comfort operating autonomously, turning ambiguity into structured decisions without hand-holding
  • Credibility as a cross-functional partner with Product, Data, and Finance
  • Clear, concise written communication, producing high-signal decision memos
  • Advanced Excel
  • Advanced SQL
  • 4+ years of experience

Qualifications

  • 4+ years of experience, ideally 2+ years in management consulting plus 2+ years at a startup

Nice to Have

  • 2+ years in management consulting
  • 2+ years at a startup
  • Experience in crypto or fast-growing fintech

Skills

Excel * SQL * Ethereum * Solana * Bitcoin * Polygon *

* Required skills

Benefits

Dental Insurance
401(k) retirement plan
Monthly wellness benefit
Global off-sites
Vision Insurance
Competitive salary
Unlimited vacation
Weekly meal benefit
Flexible Hours
Medical Insurance
Equity
Stipend for remote set-up

About Swooped

A rapidly growing, AI-powered customer communications platform used by thousands of companies worldwide to drive revenue, achieve faster resolutions, and scale effectively. The organization integrates voice, SMS, WhatsApp, and AI into a single, seamless workspace.

Technology
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